To view our full Booking Terms & Conditions, please click on our Terms & Conditions

• If you cancel more than 120 days prior to tour departure.
  Your deposit is transferable to any other tour taken within 12 months of the original tour start date for a $100 per person transfer fee (some tours have a 100% non-refundable / non-transferable deposit; this information is listed on the tour's webpage and your invoice, if applicable).
• If you cancel less than 120 days prior to departure.
  All monies paid are 100% non-refundable, non-transferable.

Should you need to cancel your trip, you must notify us in writing (e-mail preferred) immediately. Name changes are not permitted. We will not grant partial refunds for any unused trip arrangements—voluntarily missed meals, sightseeing, transport, etc—after the trip has commenced, or any refunds to trip members who do not complete any portion of the itinerary for whatever reason.

All air tickets are non-refundable and valid only for the flight(s) indicated.

1. Cancellation because of unforeseen circumstances
   We may cancel departures if forced to do so by unforeseen circumstances such as war, civil unrest, pandemics/disease outbreaks (ie Ebola, Zika, Covid-19 etc), catastrophic events such as hurricanes, earthquakes, and volcanic eruptions, etc -- things beyond our control that are commonly referred to as "force majeure."
   
   If cancellation takes place more than 90 days prior to the tour start date.
   In these instances we will offer 100% credits for all deposits if cancellation takes place more than 90 days prior to the tour start date. Such credits can be applied to any future scheduled or custom tour (time limits may apply).
   
   If cancellation occurs within the 90 day period
   If cancellation occurs due to such unforeseen circumstances as those listed above, all funds paid are non-refundable. As such, we strongly recommend that all travellers purchase travel insurance, as most comprehensive cancellation and interruption policies include provisions that protect you from losses incurred for such perils (among others).
   
   On rare occasion, we may be able to offer to postpone your trip to another departure date of the same tour code within 12 months of the original, for which your full payment on the postponed tour will remain non-refundable.
2. Cancellation because of insufficient enrollment
   If we cancel your tour due to insufficient enrollment, we will endeavor to find an alternative tour for you, either the same tour on a different date or another tour of your choice. If this is not acceptable, your deposit/s will be refunded in full and will constitute full settlement. We will not be responsible for any expenses incurred, such as visas, vaccinations, independently purchased airfare, or any compensation. Notice of cancellation due to insufficient enrolment in any program will be given no later than 90 days prior to trip start date.